Expertise on the line.

Tri-Cities Answering Service & Call Center specializes in Durable Medical Equipment Order and Hospice Services. To ensure our clients never miss a call, our professional live telephone answering service operates 24 hours a day, 7 days a week, 365 days a year.

Tri-Cities Answering Service & Call Center is located in Clearlake, California. In business for more than 20 years, we serve a wide range of small and large companies, and a variety of Business and Medical clients.

Owner Darlene Stratford has decades of experience working closely with physicians and hospitals, and managing a Durable Medical Equipment branch. Darlene brings this expertise to Tri-Cities Answering, and has developed unique and essential Durable Medical Equipment order taking services for the Medical Industry.

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What we do

• Function as pleasant and knowledgeable representatives of your business

• Provide accurate information about your business to your callers

• Take orders for your services and products

• Answer your calls after hours

• Take your messages and relay or hold them per your instructions

• Deliver your messages to voicemail, cell phone, e-mail, text, fax or all

• Set your business appointments

• Guarantee accurate messages

• Provide wake-up call service

• Fully customize our services to suit your business